State Farm® Insurance Agent Tutt Tutterow
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sandi Franklin
November 21, 2024
"John was a gentleman! He explained he listened. He professionally negotiated my situation to a great conclusion. I trust him and I would come back to this agency for any of my insurance needs because of his care."
"Sandi, thank you for the 5-Star review! We appreciate your business and are glad you had a professional experience with John."
FORD CRAIG
September 15, 2024
"Our meeting with Rae Ann Demick was great. She informed us if new issues and offered alternatives for us to choose. Rae Ann is very warm,knowledgeable, and professional. We were able to ask questions and never felt rushed. We look forward to working with her in the future. We have always been well taken taken care of by Bill (Tutt) Tutterow for many many years!"
"Thank you for the amazing 5-Star review Ford!! We are so grateful for your kind words and that you had a great meeting with RaeAnn. We appreciate the opportunity to serve you all these years!!"
John Horton
September 11, 2024
"We had a very good meeting at Bill Tutterow’s office to review our home and auto policies. Our agent went over all aspects of our current coverage and we discussed options available to us that would provide coverage for events that may occur. The review was thorough, friendly and informative. We came away from the meeting thankful for the information and the time spent."
"Thank you John for the great review! We loved having you both in the office - it’s always great to meet with clients face to face. So glad we were able to get your policies reviewed to ensure that everything is where it needs to be. We appreciate your continued business. "
Susan Fleer
August 30, 2024
"Amy Martinez was extremely helpful and cordial. It was a breath of fresh air to deal with her!"
"Thank you Susan — What a lovely comment!! We are so glad you had a great experience with Amy. Thank you for the amazing 5-star review and for being a valued customer with our office!"
Matthew Reasoner
August 29, 2024
"Kanti was awesome! Spent a lot of time figuring out where to save money on my policies. I was getting quotes from other companies to switch but she saved it! Thanks for the great service."
"Matthew, thank you for your continued business and the encouraging words about the Tutterow Team. We appreciate the 5-star review!"
Sergio Atallah
August 28, 2024
"I was impressed by the knowledge Kanti Dahal at Bill Tutterow’s State Farm demonstrated while navigating the various options I had available, and the care she showed to understand my needs. Very grateful for her advice on the optimization of my accounts."
"Thank you Sergio for the 5-star review. We enjoyed the opportunity to serve you and to customize your insurance portfolio."
Rosy Jacobsen
August 22, 2024
"Tutt Tutterow and his crew are absolutely top notch! Always quick to answer the phone and usually can answer my questions on the spot. They've done their best to get me the coverage I need without unneeded extras. Highly recommend them!"
"Thank you so much Rosy for your wonderful review! We appreciate your kind words and recommendation more than you know. Thank you for your business and for allowing us to serve you. "
Colleen Hansen
July 23, 2024
"Kanti, the assisting representative, was thorough, patient and clear in her explanations and answered all my questions with a cheerful attitude; I could hear the smile on her face! She was an authentic human being with skills and resources to fulfill her job. Also, she followed through and did what she said she would in a timely manner. Thank you for your kind and professional assistance, Kanti!!"
"Thank you so much for your kind words and thoughtful 5-star review Colleen!!We are so happy to hear that you had a good experience and that Kanti was able to answer all of your questions with clarity and professionalism. She is an asset to our office and we are thankful that she is part of our team! And you’re right — she most often has a smile on her face :)"
Robin Khadka
June 19, 2024
"Kanti dajal is very courteous, friendly, and answered my questions. I am very pleased with kanti dahal services.Amazing. I got a better price and better service."
"Thanks, Robin, for the 5 Star review. We are so happy you enjoyed great service working with us and with Kanti. We appreciate your business!"
Suzanne Ewy
June 8, 2024
"Kanti Dahal is a gem! Yesterday she saved me about $6000 over the next year. She coordinated all my insurance needs and applied some substantial discounts that are going to make a huge difference over the next many years. My family has been with Tutt's office for about 50 years and I intend to stay there because of Kanti."
"Thank you so much for your kind review and your continued business with our office! We are so glad you had a great experience with Kanti and that she was able to find you the best coverages at a great price. We agree - she is a gem!! "
Piyush S
May 30, 2024
"Kanti Dahal at Tutt Tutterow - State Farm Insurance Agent is very helpful with her knowledge and helped us understand the policies. Kanti goes above and beyond to ensure every client's needs are not only met but exceeded. Her attention to detail and personalized approach make navigating insurance a breeze. With Kanti, I feel confident and secure knowing my assets are well-protected. I can't recommend Kanti enough."
"Piyush, Kanti really enjoyed working with you and will love to read the kind words you left about your time with her! Thank you for the feedback and for taking a moment to leave a 5-Star review! We appreciate great customers like yourself!"
Josh Giles
May 22, 2024
"Don’t know where to start. Let’s just say a lack of communication and a sudden increase of our premiums by +$200 /month."
"Josh, we can certainly understand your frustration with the rate increase, others have felt similarly. Increased costs are happening across the insurance industry. Prior to your policy renewal we did reach out to you to discuss the rate increase and ensure you are taking advantage of all possible discounts. Kanti in our office is currently working with your wife on a policy review. "
Kimberly Arnett
May 10, 2024
"Miss. Kanti , Was very helpful in giving me a quote over the phone for my car insurance and was delightful even more in person … very informative in any questions that I had. Thank You Miss. Kanti for all your support and help to get me my insurance on my car once again. Thank You 🙏"
"Thank you so much Kimberly, for the kind words and great review. We are glad that you had a good experience with Kanti. You are right, she is delightful!! Thank you for trusting us with your business. "
Marilyn Blackmon
April 25, 2024
"Kanti Dahal, my insurance agent at Tutt Tutterow, gave me professional advice and outstanding customer service all three times I recently sought her help with my State Farm insurance policies. On March 26, 2022, I was mandatorily evacuated from my home after the NCAR fire started only 3/4 mile from my home on a high-wind day. Kanti was empathetic and financially professional in advising me how to protect myself from the scary risk of possible total loss of my home during a wildfire. As soon as I decided how much to increase my home insurance replacement coverage, she promptly made the policy changes. In February 2024 Kanti promptly issued payment of towing charges under my emergency road service coverage. Not long afterwards, I asked her how much I could save on my auto insurance, and she carefully computed all my options for raising deductibles and ending optional coverages. As soon as I told her my decision, she quickly implemented the changes."
"Thank you so much Marilyn, for your kind words and for taking the time to write a 5-Star Review!! We are glad that you had a good experience with Kanti and that she was able to provide you with sound advice and options. She’s definitely a fantastic member of our team. Thank you for trusting us with your continued business over the years. "
Annie McKenna
March 26, 2024
"I'm an electrical contractor. I have had my liability policy with State Farm (Bill Tutterow's office) since 1996. One of my customers informed me my policy had expired the end of February. Turns out State Farm had changed my policy number and I didn't know. When I asked State Farm to send a current copy of my liability of old policy number, I was informed my policy was showing terminated. Panic. I can't work without being insured. Amy Martinez was great in helping me with this.She assured me I had not had any lapse of coverage, just a policy # change, which I did not catch. I sent her my other customers names and addresses and Amy sent them a current copy of my policy. Good to go. Thanks Amy for all your help."
"Thank you Annie for being a valued customer and for the 5-star review! We are so glad that you had a great experience with Amy - she is such an amazing part of our team! We really appreciate your longstanding relationship with this agency."
Denia Hannon
February 23, 2024
"Michael is a pleasure to work with. He made our policy details easy to understand, made suggestions for cost effective adjustments to our coverage, and inspired confident friendly service. Karlin and I look forward to recommending him with frequency! Denia"
"Thank you Denia for taking the time to leave a 5-star review! We really appreciate your positive feedback and are thrilled to hear you had a great experience with Michael. Thank you in advance for your referrals - we love customers who share their positive experiences with others. We appreciate you! "
Sandesh Kc
February 13, 2024
""Kanti was good ,helpful,motivative efficient, professional, and very nice to work with! She helps everybody she fullfill her work with full responsibilty ,, i suggest every of my friends & relatives to make insurance with kanti & state farm family ,, really thanks alot kanti .wish u all the best🙏🙏"
"Sandesh, so glad you enjoy working with Kanti. We hear that a lot! Thanks for trusting the Bill "Tutt" Tutterow Agency with your insurance needs. We're glad you're here."
Eden Daugherty
February 2, 2024
"Kanti was efficient, professional, and very nice to work with! She answered all of my questions thoroughly, and was always responsive. She got my policy all set up and ready to go on the same day."
"Eden, thank you for the great review! We love hearing from our customers, and we couldn't agree more, Kanti is an amazing member of our team."
Eric Anderson
February 2, 2024
"Our pal Tutt has a great new team! They really take care of their customers, and no one has more insurance insight and experience than Bill Tutterow."
"Thanks, Eric, for the 5 Star review! With over 100 years of combined insurance experience, the Tutterow Team works hard to give our customers the best service."
Kris R
January 22, 2024
"After being a client for 40+ years, we've noticed a deteriorating work-product over the past few years. For instance... two separate times, our adult childrens' vehicles were added back onto our policy - for no reason! It was surprisingly difficult to get this resolved. Then when we had another issue crop up, the person who was supposed to call us back, never did. (The issue we were calling about, was that an Audi had been added to our policy... and we've never owned an Audi!!!) The attention to detail has become atrocious. *If you decide to have coverage through Tutterow's office, watch every single bit of detail on ALL your policies.* We have since moved all of our policies to another agent, because there were just too many mistakes being made. Response to agent's comment (1/21/24): Yes, the policies were correct - until our adult children magically reappeared on our policies twice... and then it took multiple attempts each time, to resolve. (The unknown Audi was listed in a letter to us, and our Dodge wasn't mentioned anywhere.) It began to make us feel uneasy, having all this unprovoked, incorrect activity going on in our account. Whatever business practice is causing this to happen, needs to be looked into... and consumers should be aware of it."
"Kris, Thank you for your feedback. As discussed with your husband, the policies were properly written. We do apologize for any confusion our email created and we are sorry to have lost you as a customer."
James Rawlins
January 6, 2024
"My wife and I talked to Michael L. The conversation was eye opening and handled very well. Michael did a fantastic job and new his stuff. We have been with Tutt's State Farm agency since 1996."
"Thank you so much for the great review! I’m glad you had a great experience with Michael - he’s passionate about what he does and enjoys putting together the best coverages for his clients. I appreciate your longstanding trust in this office. "
Sriram Sankaranarayanan
November 19, 2023
"We have been statefarm customers for nearly a decade. I recently worked with Kanti Dahal to review all our coverages and she was very professional. We ended up raising our coverages but Kanti found us so many ways to save money on our existing plans that we did not have to pay through our nose for all that extra coverage. I highly recommend Statefarm, Tutt Tutterow and Kanti Dahal. Thanks"
"Thank you for your great review Sriram! We are glad you had a good experience with Kanti and that she was able to find you better coverage and more discounts. We appreciate your continued business."
Al Johnson
November 2, 2023
"I have used Bill's office for many years for home and auto insurance. Their representative, Michael Lanuzza, has been a pleasure to work with."
"Thank you for your business. We're glad you had a good experience with Michael! "
Erica Hernandez
October 24, 2023
"Michael Lanuzza made the process very pleasant easy and I probably would have not chosen state farm without his help. Thank you Michael you are the BEST !!!👌"
"Erica, thank you for the kind words about Michael. He's easy to do business with and we're thankful to have him as part of our team! Welcome the Bill Tutterow State Farm Agency."
Jonathan Sackheim
October 5, 2023
"I used to find everything to be okay, but things have gone down hill. At this point, I can't recommend: If you call them during business hours sometimes you get routed to the national call center. Also their website and their systems go down too much. Multiple times I get systems errors on the website and currently can't get through to anyone on the phone during business hours because their systems are down. And if their systems do work and you get through, after 2 hours and 2 mins and being transferred six times, they finally got done what I asked. Unfortunate amount of incompetence and organizational failure, the reps even agreed with me that their that system doesn't work and they have no way to know who transferred you incorrectly so they have no way to fix it. Also they're unable to answer basic questions about your policy like how much you spent in a certain year and the info is unavailable online. Take your business elsewhere."
"Jonathan - we are sorry for your recent frustrations in working with State Farm. Communicating with a large corporate business can be challenging and we strive to alleviate those challenges. We have not received any similar complaints from other customers regarding difficulties reaching our office during business hours or system downtimes. We have also reviewed all of our records and note there are no indications of any negative interactions with you. Therefore, we kindly request that you contact us so that we can resolve any outstanding issues. We appreciate your loyalty to our agency over the years and look forward to continuing our partnership with you."